FAQs
Do you need new lenses for your glasses?
Call 01332 755300, or read some of our frequently asked questions below.
Your Questions Answered
Frequently asked questions
Do you do eye tests?
No. By eliminating the option of onsite eye tests, we're able to reduce the cost of spectacles. You can take a prescription from your optician elsewhere, bring it down to us and we can do the rest. You can also use your NHS voucher with us.
Can you put new lenses into my own frames?
Yes. While we stock a large and unique variety of frames, we appreciate that some of our customers like to use their own frame, and we do not apply a reglaze charge.
Do I need to make an appointment?
We operate an appointment system to minimise wait times, but walk-ins are always welcome.
Do you supply safety spectacles?
Yes. We have a selection of safety spectacle frames to choose from. We can work from employer documentation, or supply privately if you prefer.
Do you accept vouchers?
Yes. We accept NHS optical vouchers.
Do you do repairs?
Yes, we carry out a variety of repairs where possible. Bring your glasses in and we'll take a look.
Still have a question? Visit our frames & lenses page for details on our 2-for-1 designer offer, or get in touch directly.